At Maysa Cosmetic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from www.maysacosmetic.com. Please read this policy carefully to understand how we handle your data.
1. Who We Are
Legal Business Name: MAYSA COSMETIC LTD
Registered Office Address:
Apex House, Calthorpe Road, Edgbaston
Birmingham, B15 1TR
United Kingdom
Email: info@maysacosmetic.com
Website: www.maysacosmetic.com
2. What Information We Collect
We may collect and process the following types of personal data:
- Name, surname
- Email address
- Billing and shipping address
- Phone number
- Payment method (processed securely via third-party gateways like Stripe or PayPal)
- IP address, browser type, and interaction data via cookies
- Purchase and support history
3. Why We Collect Your Data
We use your data for the following purposes:
- To process and ship your orders
- To manage your customer account
- To provide support and respond to inquiries
- To send transactional and marketing emails (with your consent)
- To analyze site traffic and improve user experience
- To comply with legal obligations (e.g., tax laws, fraud detection)
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contractual necessity (order fulfilment)
- Legitimate interests (security, analytics, customer support)
- Consent (marketing communications)
- Legal obligation (accounting and compliance)
5. Sharing Your Information
We do not sell your data. However, we may share your information with:
- Our payment processors (Stripe, PayPal)
- Delivery partners (Royal Mail, DHL, etc.)
- Marketing platforms (only with your consent)
- Legal or regulatory bodies if required by law
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations (usually up to 6 years for accounting purposes).
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right to access your personal data
- Right to rectify inaccuracies
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
To exercise your rights, contact us at info@maysacosmetic.com
8. Cookies & Tracking
Our website uses cookies to track site usage and improve user experience. You can manage cookie settings via your browser. For more information, please read our [Cookie Policy].
9. Data Security
We implement industry-standard security measures to protect your data. Payment information is encrypted and processed through secure gateways. Our hosting and platforms follow strict security protocols.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
11. Policy Updates
We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with a new “Last Updated” date.
12. Contact Us
For any questions about this policy or how we handle your data, please contact:
MAYSA COSMETIC LTD
info@maysacosmetic.com
Apex House, Calthorpe Road, Edgbaston
Birmingham, B15 1TR
United Kingdom
